Frequently Asked Questions (FAQ)
For Employers
Q: How quickly can Berekang provide candidates for my vacancies?
A: We typically source and screen candidates within 24 to 72 hours, depending on the role’s requirements and availability. Urgent requests are prioritized to minimize downtime for your business.
Q: What types of employment do you offer?
A: We provide permanent, temporary, contract, seasonal, and casual staffing solutions tailored to your business needs.
Q: How do you ensure the quality of your candidates?
A: Every candidate undergoes a thorough screening process including interviews, reference checks, skills assessments, and background verification where applicable.
Q: Can you support recruitment for multiple industries?
A: Yes. We specialize in a variety of sectors including hospitality, retail, cleaning, administrative support, logistics, and general labor.
Q: Do you assist with payroll and compliance?
A: Yes, we offer payroll administration and help ensure all placements comply with South African labor laws and industry regulations.
Q: What are your fees or charges?
A: Our pricing is competitive and based on the type of placement and services required. We provide transparent quotes upfront with no hidden fees.
Q: Can I request a replacement if a candidate does not work out?
A: Absolutely. We offer a replacement guarantee within a specified period, subject to terms agreed upon in the service contract.
Q: How do you handle candidate retention and engagement?
A: We maintain regular communication with placed candidates and employers to monitor satisfaction and address any concerns proactively.
Q: How do you handle confidential recruitment requests?
A: We maintain strict confidentiality for all recruitment assignments and handle sensitive information with the highest level of discretion.
Q: Can Berekang assist with large-scale recruitment drives or mass hiring?
A: Yes, we have the capacity and expertise to manage bulk recruitment projects efficiently while maintaining quality standards.
Q: What kind of candidate support do you provide post-placement?
A: We offer ongoing engagement and support to candidates after placement to ensure job satisfaction and retention, which benefits employers through reduced turnover.
Q: How do you tailor recruitment to fit our company culture?
A: We invest time to understand your company values, work environment, and team dynamics so we can find candidates who align culturally as well as professionally.
Q: Can you help with workforce planning and forecasting?
A: Absolutely. We work with clients to anticipate staffing needs and develop flexible hiring plans to support business growth.
Q: What measures do you take to ensure compliance with labor laws?
A: We stay updated with all relevant South African labor regulations and ensure all placements meet legal requirements, including contracts and health & safety standards.
For Job Seekers
Q: How do I apply for a job through Berekang?
A: Simply upload your CV through our website or contact us directly. We will review your profile and contact you if a suitable opportunity arises.
Q: Do I need prior experience to apply?
A: Not necessarily. We work with candidates at all experience levels and often provide training and upskilling for certain roles.
Q: Are your recruitment services free for job seekers?
A: Yes, our services are completely free for candidates. There are no fees or hidden charges.
Q: How can I prepare for interviews through Berekang?
A: We offer interview coaching and tips to help you present your best self and succeed.
Q: What happens after I am placed in a job?
A: We continue to support you during your employment, checking in regularly to ensure you are settling in well and addressing any issues that arise.
Q: Can I apply for multiple positions at once?
A: Yes, you are welcome to apply for multiple roles that match your skills and interests.
Q: How often should I update my CV with Berekang?
A: We recommend updating your CV regularly, especially when you gain new skills, experience, or qualifications. Keeping your profile current helps us find the best matches for you.
Q: What if I need help with skills development?
A: Berekang provides access to training and upskilling programs to enhance your employability and career growth.
Q: How long does it usually take to hear back after submitting a CV?
A: Typically, candidates can expect to be contacted within 1-2 weeks if there is a match with available roles. We encourage you to stay proactive and keep your profile updated.
Q: What should I do if I’m unsure about the type of job I want?
A: Our recruitment consultants can help assess your skills and interests and suggest suitable roles or training options to guide your career path.
Q: Can Berekang help if I am looking for temporary or part-time work?
A: Yes, we offer a variety of flexible opportunities, including temporary, part-time, and seasonal positions.
Q: What happens if I am not successful for a job I applied for?
A: We provide constructive feedback whenever possible and encourage you to keep applying for roles that fit your profile. We also assist with upskilling to improve future prospects.
Q: How do you protect my personal data?
A: We take data privacy seriously and handle all candidate information in accordance with data protection laws and best practices.
Q: Are there opportunities for career advancement through Berekang?
A: Yes! We support career growth by providing access to training, certifications, and promotions within the companies we work with.
